(800) 926-7910

Sewage and Wastewater Supply Solutions

Reliable, Cost-Efficient Repairs and Education

Wastewater Infrastructure Challenges

Outdated wastewater collection systems across the country are failing, resulting in significant environmental and financial issues. Homeowners are responsible for maintaining wastewater drain lines connecting their homes to the municipal wastewater collection system. Unfortunately, homeowner’s insurance policies typically do not cover these lateral sewer lines, exposing homeowners to high repair costs.

Municipalities can only maintain wastewater lines on public property. There is a shared responsibility among municipalities and homeowners to make sure the entire wastewater collection system is sealed and functioning properly.

Outdated Infrastructure:

Homeowner Responsibility:

Municipal Responsibilities:

Floor Drain/Basement Sump Pump

Floor Drain/Basement Sump Pump

Floor drains and sump pumps are often prohibited from being connected to sewer laterals because of the following reasons:

  • It overwhelms the wastewater collection system by adding clean water to a system meant to carry only wastewater.
  • It is a violation of plumbing and building codes.
  • It increases treatment costs at the wastewater treatment plants.
  • It’s an environmental and public health risk.
Roof Drain Connection

Roof Drain Connection

Roof drains are often prohibited from being connected to sewer laterals because of the following reasons:

  • It overwhelms the wastewater collection system by adding clean water to a system meant to carry only wastewater.
  • It is a violation of plumbing and building codes.
  • It increases treatment costs at the wastewater treatment plants.
  • It’s an environmental and public health risk.
Sewer Lateral

Broken Sewer Lateral

A broken sewer lateral pipe—meaning the private underground pipe connecting a building to the main public sewer line—can lead to serious structural, environmental, health, and financial issues, including:

  • Sewage backups into the home
  • Environmental contamination
  • Unforeseen service and repair costs
  • Property damage and foundation risk
  • Groundwater infiltration
  • Legal or code violations
  • Public health hazards

Root Intrusion Into Lateral

Root Intrusion

Roots seek moisture and nutrients, and sewer pipes are an ideal source. If there’s even a hairline crack or gap, roots will grow toward it. Once inside, they expand rapidly, feeding off the nutrient-rich wastewater.

Problems Caused by Root Intrusion:

  • Partial or Full Blockages: Roots trap grease, wipes, and debris, causing slow drains or backups.
  • Pipe Damage and Collapse: As roots grow thicker, they crack or displace pipe segments, leading to structural failure.
  • Frequent Clogs and Expensive Repairs: Intrusion often leads to recurring clogs that require mechanical removal, hydro-jetting, or eventual pipe replacement.
  • Sewage Backups or Overflows: Severe root blockages can force sewage back into the property or out into the yard.

Non-Disposable Items

Do not put these non-disposable items down drains:

Sinks/Drains:

  • Cooking grease, oil, or fat
  • Coffee grounds
  • Eggshells, rice, pasta

Non-Disposable Items

Do not put these non-disposable items down toilets:

Toilets:

  • Wet wipes (even “flushable” ones)
  • Feminine hygiene products
  • Paper towels or tissues
  • Diapers
  • Cat litter

Sanitary Sewer Main

Non-disposable
Items

Our Solution

Pipelogix LMS offers a comprehensive solution to these infrastructure challenges, providing effective, cost-efficient, and financially secure services for residents. Our extensive and established service system is the most advanced in the country.

We provide state-of-the-art repair solutions using advanced reporting and repair procedures, minimizing costs and common inconveniences associated with lateral pipe repairs. Our services include everything from call monitoring to contractor dispatch and full process management.

Advanced Repair Solutions:

Full-Service Management:

Additionally, we offer a customized educational program for residents, providing up-to-date information through regular mailings. This program educates residents on the causes of private lateral infiltration and inflow, maintenance tips, and alternatives to expensive repairs. It is invaluable for those who cannot afford repairs, offering an affordable and streamlined solution.

Educational Programs:

Why Choose Pipelogix LMS?

By choosing Pipelogix LMS, municipalities can stay ahead of enforcement actions and ensure compliance with regulatory obligations. Our proactive approach reduces risks associated with failing infrastructure and provides peace of mind for both municipalities and residents.

Proactive Approach:

The importance of addressing these infrastructure issues will only grow. Don’t wait – Pipelogix LMS is ready to help now, providing the most effective, cost-efficient, and comprehensive service in the country to ensure the well-being of your community’s water and sewage systems.